Messaging on the rise
Over the phone number list past couple of years, as marketers have focused on building a presence on social media (primarily Facebook, Twitter, Pinterest, and Instagram), the phone number list total number of active monthly users of social media apps messaging (mainly WhatsApp, Facebook Messenger, WeChat and Kik) has surpassed these social networks. The phone number list growing popularity of messaging is creating an opportunity phone number list for businesses to connect with their customers like never before in a contextual, relevant, personal and conversational way. This is where chatbots come in.
What is a chatbot?
A chatbot is software that automates the phone number list task of talking with people, especially on the Internet. In the phone number list same way that software (Microsoft Word, Excel, etc.) lives on your laptop and apps (Instagram, Pokemon Go, etc.) live on your smartphone, chatbots live on messaging apps. For example, chatbots can live on Facebook Messenger, SMS, Kik or WeChat.
The phone number list best way to understand what chatbots are is to see one in action. Let's take a look at the chatbot that KLM Royal D